Privacy policy

Last updated: March 5, 2026

This Privacy Policy explains how Tarpaulins Only ("the Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit, use our services, make a purchase from https://tarpaulinsonly.co.uk/, or otherwise communicate with us regarding the Site (collectively referred to as the “Services”).

For the purpose of this Privacy Policy, “you” and “your” refer to any individual who accesses or uses our Services, including customers, visitors to our website, or any other person whose information we collect in accordance with this policy.

How We Collect and Use Your Personal Information

To operate our Services effectively, we collect personal information about you from a variety of sources as described below. The type of information collected and the way it is used depends on how you interact with our website and Services.

In addition to the specific purposes outlined in this policy, we may use the collected information to communicate with you, improve our Services, meet legal and regulatory requirements, enforce our terms and policies, and protect both our rights and the rights of our users.

What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Site and Services. Personal information refers to any data that identifies you, relates to you, describes you, or could reasonably be associated with you.

The categories and types of personal information we may collect include the following.

Information We Collect Directly from You

You may provide certain information directly when using our Services, including:

Contact Details
Name, address, phone number, and email address.

Order Information
Name, billing address, delivery address, payment confirmation, email address, and phone number related to purchases made on our Site.

Account Information
Username, password, security questions, and other information used to maintain the security of your account.

Customer Support Information
Any details you choose to share with us when contacting our support team or communicating with us through our Services.

Some features of our Services require you to provide specific personal information. If you choose not to provide the required information, certain features or services may not be available.

Information We Collect Automatically

We may automatically collect certain information about how you interact with our Services. This information is commonly referred to as Usage Data and may be collected using cookies, tracking pixels, and similar technologies.

Usage Data may include:

Device type and browser information
Network and connection information
IP address
Information about how you interact with our website and Services

Information We Obtain from Third Parties

We may also receive personal information about you from third parties that assist us in operating our business and providing our Services. These may include:

Companies that support the operation of our website and Services, such as Shopify
Payment processing providers who collect payment details to complete transactions
Marketing and advertising partners who help us manage promotional campaigns

Any personal information received from third parties is handled in accordance with this Privacy Policy. Additional details can be found in the section Third-Party Websites and Links.

How We Use Your Personal Information

We use your personal information for several purposes related to the operation of our business and Services.

Providing Products and Services
We use your information to process orders, manage payments, organise deliveries, manage accounts, and handle returns or exchanges.

Marketing and Advertising
We may send promotional information through email, text messages, or postal mail. Personal data may also be used to customise advertisements and marketing content.

Security and Fraud Prevention
Your information may be used to identify, investigate, and prevent fraudulent, unlawful, or suspicious activity.

Service Improvements and Customer Support
We use personal data to improve the functionality of our website and Services and to provide effective customer support.

Cookies

Our Site uses cookies to improve website functionality, analyse visitor activity, and support the operation of our Services.

Cookies help us understand how users interact with our Site and allow certain features to function properly. You can control or disable cookies through your browser settings. However, restricting cookies may affect the performance and availability of some features on our website.

How We Disclose Personal Information

We may share your personal information in the following circumstances:

With vendors and service providers who assist in operating our business, such as IT service providers, payment processors, delivery services, customer support systems, and analytics providers
With business and marketing partners who help deliver advertising or promotional campaigns
With your permission when you request a specific service or integration, such as linking to social media platforms
With companies within our corporate group
When required to comply with legal obligations or in connection with business transactions such as mergers, acquisitions, or restructuring

We do not sell or share sensitive personal information without your consent.

Third-Party Websites and Links

Our website may include links to external websites operated by third parties. We are not responsible for the privacy policies or practices of these external sites.

We recommend reviewing the privacy policies of any third-party websites you visit through links on our Site.

Children’s Data

Our Services are not designed for use by children. We do not knowingly collect personal information from individuals under the age of 16.

If you believe that a child has provided us with personal information, please contact us so that we can remove the information from our records.

Security and Retention of Your Information

We implement appropriate technical and organisational security measures to protect your personal information.

However, no system or method of transmission over the internet can be guaranteed to be completely secure. Personal information is retained only for as long as necessary to meet legal, contractual, and operational requirements.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data, including:

Access
You may request access to the personal information we hold about you.

Deletion
You may request that we delete your personal information.

Correction
You may request correction of inaccurate or incomplete information.

Data Portability
You may request a copy of your personal data.

Opt-Out of Marketing
You may unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below. We will not treat you unfairly for exercising your data protection rights.

International Users

Your personal information may be processed or stored in countries outside of your home jurisdiction. Some of these locations may have different data protection laws.

Where necessary, we rely on appropriate safeguards to ensure that personal information transferred internationally is handled in accordance with applicable laws.