Black 8mm Bungee Cord with Dual Metal Hooks – UV Resistant Shock Cord for Tarps & Outdoor Securing

Delivery estimates are based on the availability of materials and stock. While we always aim to dispatch and deliver orders within the stated timeframe, we cannot be held responsible for delays that may occur during processing or transit.

• Order Cut-Off Time: 2 PM GMT
• Order Handling Time: 1–2 Business Days
• Order Transit Time: 2–4 Business Days
• Shipping Fee: Free

Orders placed before 2 PM GMT are usually processed and dispatched on the same working day. Orders placed after 2 PM will be handled and shipped on the next working day, excluding weekends and bank holidays. Once dispatched, standard delivery typically takes 2–4 working days.

Delayed Orders

If your order has not arrived within the estimated processing and delivery period, there is usually no cause for concern, as delivery delays can occasionally happen. Please allow up to two additional working days for the parcel to arrive.

If your order still has not been delivered after this time, please contact us at Sales@tarpaulinsonly.co.uk and include your order number. Our team will review the situation and assist you as soon as possible.

Cancellation

If you would like to cancel an order, please submit your request as early as possible. Order cancellations can only be accepted before the order has been processed.

Once an order has been processed and dispatched, it cannot be cancelled. In this situation, you will need to follow the returns process after receiving the item.

International Orders

Customers located outside the United Kingdom are advised to contact Tarpaulins Only before placing an order in order to obtain a shipping quotation for international delivery.

At Tarpaulins Only, we are committed to providing high-quality products. If you are not fully satisfied with your purchase, we are here to help.

Returns

You may return an item within 14 days of receiving it. To qualify for a return:

• The item must be unused, in its original condition, and in the original packaging.
• A valid receipt or proof of purchase must be provided.

Non-returnable items include:

• Gift cards
• Custom or personalised products
• Items marked as final sale or clearance

To start a return, please contact us using the information provided at the end of this policy. Our team will guide you through the process.

Return Address:
Tarpaulins Only t/a Alplex Ltd
142 Chatteris Avenue
Romford, England, RM3 8EU
United Kingdom

Return Shipping Costs

Return shipping is the responsibility of the customer, unless the item is faulty or incorrect.

Refunds

Once we receive and inspect your return, we will notify you of the refund status. Approved refunds will be issued to your original payment method.

Refunds usually take up to 5 business days to appear, depending on your payment provider.

Exchanges

We only replace items that are damaged or defective. If you require an exchange, please contact us using the details below.

Damaged or Faulty Items

If your item arrives damaged or faulty, notify us within 48 hours of delivery. Please include your order number and photos so we can resolve the issue quickly.

Restocking Fees

We do not charge any restocking or cancellation fees.

Cancellations

Orders can only be cancelled before they are processed. Once an order has been processed and dispatched, it cannot be cancelled. If you wish to cancel after dispatch, you will need to follow the return procedure.

Company number: 15149004
Email:sales@tarpaulinsonly.co.uk
Phone:017 0883 7175
Mon - Fri:08:00 - 17:00 All times GMT
Tarpaulins Only t/a Alplex LtdAddress:142 Chatteris Avenue, Romford, England, RM38EU, United Kingdom